Validity of the General Sales Conditions

By placing an order, every customer implicitly accepts these General Terms and Conditions of Sale.

Prices and payment terms

Gravotec, through the website sells its products at the prices and conditions indicated in the “price list” in force at the time of delivery, any modification of the order being thus reserved.

Delivery prices are charged according to the number of items per shipment, according to the current postal rates.

The prices are inclusive of VAT according to the current rates.

Payment can be made in one of three ways:

  • Credit cards according to list
  • Prepayment to our bank account: IBAN CH38 0900 0000 1002 4178 4

Order and confirmation

All orders are placed through the website
The sales contract is concluded when Gravotec Sarl the site, has confirmed the order by electronic means.

This confirmation indicates the products that will be delivered, as well as the total price (including VAT, processing and delivery costs).
An order confirmed by Gravotec Sarl through the website can no longer be cancelled.

Gravotec Sarl through the website reserves the right to make partial deliveries if certain products are not available.

By placing an order, every customer certifies to be 18 years old or more.


The delivery intervenes at the address of delivery indicated by the customer at the time of the order.

Transfer of risk

The risk of damage to or loss of the goods passes to the customer at the time of delivery, whether or not the customer is present to receive it.

Acceptance of delivery

Within 48 hours after delivery, the customer is obliged to notify Gravotec Ltd. by e-mail if a delivered product is defective. In such a case, the goods shall be returned to Gravotec at the latter’s expense. A credit note will be issued to the customer.


The expiration date is indicated on all perishable goods.

Other provisions

Gravotec Ltd. may unilaterally change these General Terms and Conditions of Sale at any time through the website.

The data necessary for the execution of the order will be stored and, if necessary, only passed on to the associated companies within the framework of the proper processing of the order. All private data will of course be treated confidentially.

Applicable law

These General Terms and Conditions are governed by Swiss law of obligations, to the exclusion of international conventions, including the United Nations Convention on Contracts for the International Sale of Goods.

The exclusive place of jurisdiction is the registered office of Gravotec Sarl, in Crissier, Switzerland.

Trademarks, Gravotec “R”, Gravoteck “R”, Gravotek “R” Gravotec no CHE 100.222.274.